Bryant Durrell

Vivox, Inc.

Framingham, MA

Senior Director of Network Operations

• Managed launch and operations of large-scale VOIP networks for games and online worlds including Second Life, EVE Online, Everquest, Everquest II, and Star Wars Galaxies.
• Managed vendor relationships including data center build-outs and all purchasing.
• Oversaw Vivox's second level customer support for all customers.

 

Turbine, Inc.

Westwood, MA

Senior Director of Technical Operations

• Continued growing the technical operations teams, adding a Reporting team, a 24/7 Network Operations Center, and an International Support team.
• Successfully managed both the Lord of the Rings Online and Dungeons & Dragons Online betas, with beta userbases exceeding 100,000 players.
• Successfully launched both Lord of the Rings Online and Dungeons & Dragons Online, meeting and exceeding expectations for uptime for both launches.

 

Director of Technical Operations

• Built world-class system and network administration team, including hiring both network and IT managers. The team managed over 400 machines in two locations in Seattle and Boston.
• Maintained and strengthened internal IT team as the company grew from 75 to 250+ people; oversaw rebuilding our internal office data center and creating a redundant IT server architecture.
• Managed vendor relations for multiple million+ dollar projects, both nationally and internationally.
• Coordinated technical requirements, designs, and specifications with various engineering departments within the company; refined business model for game operations in conjunction with our finance department.

 

AltaVista Corporation

Palo Alto, CA

Senior Director of Production Operations

• Integrated networking and consumer/B2B customer support into my group.
• Continued cost-saving measures, including transition to Intel-based hardware.
• Consistently kept AltaVista site uptime in the Keynote Top Ten Business Uptime List.

 

Director of Search Operations

• Oversaw NOC, system administration staff, & physical hardware/data centers.
• Consolidated five physical data center locations to two (including one new data center in NYC), reducing recurring costs by over two million dollars yearly.

 

Operations Architecture Manager

• Coordinated operational aspects of October 28th, 1999 site relaunch; total launch-related downtime was ten minutes.

 

Project Operations Manager

• Installed and maintained multimedia code and servers (http://image.altavista.com).
• Completed emergency site monitoring system installation in six hours, start to finish.

 

Alexa Internet

San Francisco, CA

Senior System Administrator/Operations Manager

• Managed a staff of two people, covering both internal and external IT.

 

Sun Microsystems

Palo Alto, CA

Systems Technologist 3

• Designed and implemented key elements of internal Javastation support infrastructure.

 

System Support Specialist Level 2

• Supported workgroup of 150 people, including both workstations and servers.
• Regularly participated in special projects (server upgrades, maintenance, etc.)

 

NETCOM, Inc.

San Jose, CA

System Administrator

• Maintained UNIX and UUCP account email services; supervised other system administrators.